Please read these Terms and Conditions carefully before using our aromatherapy services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, then you may not access the services.
1. Service Description: Our aromatherapy services aim to provide relaxation, stress relief, and overall well-being through the use of essential oils and related techniques. - We offer various aromatherapy treatments, workshops, and products as part of our services.
2. Health Disclaimer: Our aromatherapy services are not meant to replace medical advice or treatments. If you have any underlying health conditions or concerns, please consult with a qualified healthcare professional before using our services. - By using our services, you acknowledge that you are responsible for your own health and well-being and agree to use the aromatherapy treatments at your own risk.
3. Treatment Sessions and Workshops: When booking a treatment session or workshop, you agree to provide accurate and up-to-date information about your health and any allergies or sensitivities you may have. We reserve the right to refuse treatment or participation in a workshop if we believe it may be detrimental to your health or if it conflicts with our ethical guidelines.
4. Payment and Cancellation: - Payment for our services is due at the time of booking, unless otherwise stated. - Cancellation or rescheduling of a treatment session or workshop must be done within a specified time frame, as outlined in our cancellation policy. Failure to do so may result in a cancellation fee.
5. Intellectual Property: All content and materials provided as part of our services, including text, graphics, logos, images, and audio files, are the intellectual property of Aromatherapy Oh Natural Baby! and protected by copyright laws. You may not reproduce, distribute, modify, display, or create derivative works of any of our content without prior written permission.
6. Limitation of Liability: We strive to provide high-quality aromatherapy services, but we cannot guarantee specific results or outcomes. - In no event shall Aromatherapy Oh Natural Baby!, its employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
7. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Ontario, Canada.
8. Changes to Terms and Conditions: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and the revised terms will become effective immediately upon posting. If you have any questions or concerns regarding these Terms and Conditions, please contact us at aromatherapyohnaturalbaby@gmail.com.
Cancellation Policy for Aromatherapy Consultation
We understand that sometimes circumstances may arise that require you to cancel or reschedule your aromatherapy consultation. To ensure the best service for all our clients, we have established the following cancellation policy:
1. Cancellation Notice:
- If you need to cancel or reschedule your appointment, we require a minimum of 24 hours' notice prior to the scheduled consultation time.
- Please contact us as soon as possible if you need to make any changes.
2. Cancellation Fee:
- A cancellation fee may be charged for appointments cancelled or rescheduled with less than 24 hours' notice.
- The cancellation fee will be equivalent to 50% of the total consultation fee.
3. Late Arrivals:
- We understand that unforeseen circumstances can cause delays. However, if you arrive late for your scheduled consultation, please note that your consultation time may be shortened to accommodate other clients.
- In such cases, the full consultation fee will still apply.
4. No-Shows:
- If you fail to attend your scheduled consultation without providing any prior notice, you will be considered a "no-show."
- No-shows will be charged the full consultation fee and may be required to pre-pay for future appointments.
5. Payment of Cancellation Fee:
- The cancellation fee will be charged to the credit card on file or requested via an alternative payment method.
- Failure to pay the cancellation fee may result in restrictions or limitations on future bookings.
6. Exceptions:
- We understand that emergencies and unforeseen circumstances can occur. In such cases, please contact us as soon as possible to discuss your situation, and we will do our best to accommodate your needs.
We appreciate your understanding and cooperation with our cancellation policy. By booking an aromatherapy consultation with us, you acknowledge that you have read, understood, and agree to comply with this cancellation policy.
If you have any questions or concerns regarding this policy, please contact us at aromatherapyohnaturalbaby@gmail.com
At Aromatherapy Oh Natural Baby!, we strive to provide high-quality aromatherapy products that meet your satisfaction. However, if you are not completely satisfied with your purchase, we have established the following Return and Refund Policy:
1. Eligibility for Returns:
- Returns are accepted within 7 days from receipt of product. After this period, we unfortunately cannot offer you a refund or exchange.
2. Return Process:
- To initiate a return, please contact our customer support team at aromatherapyohnaturalbaby@gmail.com and provide your order details.
- You may be required to provide supporting documentation or evidence, such as photographs, to support your claim.
- Once your return request is approved, we will provide you with instructions on how to return the product.
3. Return Shipping:
- You are responsible for covering the shipping costs associated with returning the product.
- We recommend using a trackable shipping service to ensure the safe delivery of the returned item.
- The shipping costs for the original purchase are non-refundable.
4. Refund Process:
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment.
- Please note that it may take some time for the refund to be reflected on your bank or credit card statement.
5. Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer support team.
6. Damaged or Defective Products:
- If you receive a damaged or defective product, please contact our customer support team immediately and provide photographic evidence.
- We will assess the situation and, if deemed valid, provide you with a replacement or refund.
7. Refunds for Gift Purchases:
- If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of the returned product.
- If the item was not marked as a gift or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
We appreciate your understanding and cooperation with our Return and Refund Policy. By purchasing our aromatherapy products, you acknowledge that you have read, understood, and agree to comply with this policy.
If you have any questions or concerns regarding this policy, please contact us at aromatherapyohnaturalbaby@gmail.com
Copyright © 2024 Aromatherapy Oh Natural Baby! - All Rights Reserved.
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